Delivery Information

Silversigns Jewelry uses DHL for the fast international delivery of all orders. Our delivery time is 2-4 days. Delivery charge varies by country. Please note DHL require a signature upon delivery. We are unable to deliver to PO box addresses.
HMRC (Her Majesty’s Revenue and Customs) enforce something called VAT (Value Added Tax) on all goods imported into the European Union worth more than £15 (approx $23.29).
How this will affect your purchase: You will see that the HMRC will withhold your package and charge you a further duty of 20% VAT (meaning, an additional 20% tax of your total order). Once this is paid, it will be released to you.
This isn’t always enforced as it depends on the postman, but it often is, and will affect everything we ship.
Apologies for any inconvenience on behalf of the UK’s taxation policies and of course, Her Majesty The Queen.
When a shipping quote says “plus UK Duty & VAT”, don’t think that the VAT is on the shipping price; it’s actually VAT on the taxable import.  If you buy goods from outside the EU, you won’t pay VAT to the supplier, but that doesn’t mean you won’t have to pay it at all.  The taxable import on which VAT is payable is the amount that you pay for your goods, plus the shipping cost, plus the UK Duty.  You are effectively paying VAT on everything that it costs for you to buy the goods and get them into circulation in the UK.